Terms & Conditions

We endeavour to have all our orders delivered to you as quickly as possible. Usually within 7-14 days, maybe a little longer for custom designs.
All our shipping quotes are for the republic of Ireland only. For international orders from the UK or rest of the world, please contact us by email prior to placing your order so we can obtain a shipping quote for you.
We start working on your order as soon as we receive it, therefore it is extremely important that you review the details such as names, dates and addresses you have provided before you submit and pay for your order. 
As all DoorO products are hand-made, slight differences may occur in the making of your DoorO. Never is the product compromised and we will always deliver you an original bespoke DoorO based on your requirements.
We understand that mistakes can happen. If we have made an error on your order, we will resend a replacement at no extra cost. In this case, we ask that you post us back the incorrect DoorO in original packaging and we will refund you the cost of the postage. Once received, we will post the replacement DoorO to you.